Are you Member-Focused or Member-Committed?

Are you Member-Focused or Member-Committed?

Member retention is important all year long, culminating during Medicare’s Annual Enrollment Period better known as AEP. Why Member Retention Matters Member retention is critical for building residual revenue, and certainly more cost-effective than just acquiring new...
The 2020 Senior and Medicare – A new normal with old challenges

The 2020 Senior and Medicare – A new normal with old challenges

With Highlights from ConnectureDRX’s Voice of the Medicare Consumer Survey 2019 On January 1, 2020 we rang in the New Year. It was to be the year of “perfect vision”, where we would finally see the world with total clarity. If only that were true. In an utterly short...