Health plan Star ratings in 2022 are higher than ever due, to a large extent, to the impact of the Covid pandemic. But, we could see falling Stars in ’23 and ’24 when CMS “guardrails” come back in place. To prepare, health plans need to consider: CAHPS Surveys (now...
Star Ratings are the highest they have ever been. Due primarily to the unprecedented impact of the Covid19 pandemic, the number of health plans with a five-Star rating are in abundance for 2022. Sixty plans now have a five-star rating in 2022 that did NOT have this...
Part II – This is the second part of a two-part blog series. The Solutions: Improve the member experience with solutions that uniquely target each phase of the health plan member journey. In Part I, we addressed three key challenges facing health plans today:...
Part I – This is the first part of a two-part blog series. By 2060, 95 million seniors will be eligible for Medicare (U.S. Census Bureau), nearly a 70% increase in the number of those eligible today. Americans aren’t just aging, they are living longer AND living...
With Highlights from ConnectureDRX’s Voice of the Medicare Consumer Survey 2020 2020 was arguably one of the most difficult years in recent history, derailing hopes, reducing optimism, and changing the daily routines so many people have come to rely upon. It has been...
According to the World Health Organization, people with chronic illness adhere to prescribed medications about 50 percent of the time, a statistic that has stayed constant over many years. What’s even more notable is that medication adherence can have an even greater...
