Medicare Consumers are Talking.
We are Listening.

2021 Voice of the Medicare Consumer Survey Results
According to the US Census Bureau, there will be a 70% increase in Medicare-eligible seniors by 2060. Americans are living longer with multiple chronic conditions and getting beneficiaries into the right Medicare plan from the start is more important than ever. How do you know your members are in their best fit plan? A best fit plan match helps elevate the customer experience, increase member retention and prevent plan disenrollment.

This study sheds light on the shopping and buying behaviors of the Medicare consumer.

Solutions for the Member Journey

Elevate the Member Experience and Star Ratings

Health plans today are faced with the challenge of achieving outcomes as directed by numerous regulatory agencies. Learn about the challenges health plans face and the solutions for each touchpoint in the member journey.

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AHIP SmartBrief

Over the past 9 years, ConnectureDRX has surveyed nearly 20,000 healthcare and Medicare consumers to gain insights into shopping and enrollment behaviors.

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Reach for the Stars…

Improve Health Plan Star Ratings with the Right RX Data

Improving Medicare Star Ratings and maintaining high ratings can be very difficult for health plans.

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Today's Modern Senior & Medicare

Capture, Convert and Protect

Today’s modern senior is comfortable with technology.

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Voice of the Customer Case Studies

HTA Insurance Services ensures their beneficiary customers confidently enroll in the right Medicare plans.

Learn how HTA Insurance Services shifted AWAY from to ConnectureDRX’s Medicare Edge, a solution for small to mid-sized health insurance agencies. Read Tracy Russo-Kessy’s story regarding her exceptional AEP experience for both agents and beneficiaries, and how HTA benefits from Medicare Edge’s integration with AgencyBloc.

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A Perfectly Timed Retention Strategy in an Imperfect World

Seniority Benefit Group purchased ConnectureDRX’s Medicare Retention Suite as a sales and retention tool and immediately increased enrollments as advisors focused on renewing plans electronically without the need to hire additional staff to manage paper enrollments. 

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Integrity's Seamless Agent Onboarding Fast Tracks Online Enrollments

Agents want to be a part of Integrity Marketing’s online enrollment tool— (powered by ConnectureDRX). 

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Increasing Digital Enrollments Through Innovative Agent Adoption Strategies and Training

Learn how old ways of thinking, the PlanFinder problems and the sunsetting of carrier plans were hurdles The Brokerage overcame to get agents on the right, positive path to managing their beneficiaries and businesses online. Learn how their partnership with ConnectureDRX helped steer the course to success.

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