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The Challenge: Improving the Medicare Member Experience – Part 1
Part I - This is the first part of a two-part blog series. By 2060, 95 million seniors will be...
The Senior in 2021 – Demanding More, Fearing Less
With Highlights from ConnectureDRX’s Voice of the Medicare Consumer Survey 2020 2020 was arguably...
Medication Adherence OR Non-adherence? Both are Impacting your Star Ratings.
According to the World Health Organization, people with...
Why proactive communication matters most to health plan members
Health plans that proactively engage members can realize significant member satisfaction (JD Power...
Is Your RX Data Influencing Your Star Ratings?
Medication nonadherence is a significant health problem today. Between 25% and 50% of patients...
Improve Star Ratings with this Easy Switch
When health plan members switch to lower-cost medications, they keep money in their pockets. And...
Are you Member-Focused or Member-Committed?
Member retention is important all year long, culminating during Medicare’s Annual Enrollment...
Online Medicare Excellence: Interview with Grant Hoffman, EVP, ConnectureDRX
Listen to the Podcast interview with Health Plan Markets and Grant Hoffman, EVP of ConnectureDRX....
Going Beyond Generics to Save Costs and Build Health Plan Resiliency
Building resiliency in the time of a pandemic is an ongoing...
Get Ready for AEP 2021. 3 Strategies for Success.
AEP 2021 will be here before we know it. Health plans, FMOs and agents are all gearing up for the...