The Challenge: Improving the Medicare Member Experience – Part 1

The Challenge: Improving the Medicare Member Experience – Part 1

Part I – This is the first part of a two-part blog series. By 2060, 95 million seniors will be eligible for Medicare (U.S. Census Bureau, nearly a 70% increase in the number of those eligible today. Americans aren’t just aging, they are living longer and living...
The Senior in 2021 – Demanding More, Fearing Less

The Senior in 2021 – Demanding More, Fearing Less

With Highlights from ConnectureDRX’s Voice of the Medicare Consumer Survey 2020 2020 was arguably one of the most difficult years in recent history, derailing hopes, reducing optimism, and changing the daily routines so many people have come to rely upon. It has been...