The Blog
Shedding light on more than a few subjects...
What’s New and Optimized for 2024 on ConnectureDRX Medicare shopping and enrollment platforms
We want to ensure agents offer an exceptional customer experience this AEP, stay connected to...
Full-Circle Onboarding – Interview with Amanda Heck, VP of Health Plan Sales, ConnectureDRX
Amanda Heck VP Health Plan Sales ConnectureDRX What is full circle onboarding and why is it a...
Experience + Outcomes. What matters most to Stars in ’23 and ’24.
Health plan Star ratings in 2022 are higher than ever due, to a large extent, to the impact of the...
The Stars are aligned in 2022, but 2023 will be a different story
Star Ratings are the highest they have ever been. Due primarily to the unprecedented impact of the...
The Solution: Solutions for Every Part of the Member Journey – Part II
Part II - This is the second part of a two-part blog series. The Solutions: Improve the member...
The Challenge: Improving the Medicare Member Experience – Part 1
Part I - This is the first part of a two-part blog series. By 2060, 95 million seniors will be...
The Senior in 2021 – Demanding More, Fearing Less
With Highlights from ConnectureDRX’s Voice of the Medicare Consumer Survey 2020 2020 was arguably...
Medication Adherence OR Non-adherence? Both are Impacting your Star Ratings.
According to the World Health Organization, people with...
Why proactive communication matters most to health plan members
Health plans that proactively engage members can realize significant member satisfaction (JD Power...
Is Your RX Data Influencing Your Star Ratings?
Medication nonadherence is a significant health problem today. Between 25% and 50% of patients...