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HistoryLeadershipBoard of Directors
A history rooted in expertise and innovation.
Our management team has over 200 years of combined experience in the health insurance industry and has led Connecture on the path of accelerating growth that includes evolving the InsureConnect suite to address the changing needs of health plans of all sizes.

Client & Implementation Services
Jerry Furness
Vice President of Implementation Services
Jerry brings over 12 years of both business and technical management experience in the health insurance industry. Jerry has a broad background of strategic implementations of packaged software, and has worked with some of the largest Fortune 500 companies in the United States on their enterprise software installations. Prior to working for Connecture, Jerry was in management at Workscape, a HR software provider, leading the implementations of self-service applications and enterprise portals.

Kevin McClain
Vice President of Product and Hosting Services
Kevin has more than 16 years of leadership experience in IT professional services management and over 6 years in the health insurance industry. Prior to Connecture, Kevin was a senior manager at Accenture and managed implementations of large-scale enterprise software solutions for many Fortune 500 companies. Kevin oversees Connecture implementation and customer support teams along with hosting services, who monitor and maintain Connecture's production solutions for our clients.

Travis Potts
Director, Implementation Services

Travis has 19 years experience in the software development industry, working in the financial, life, and health care insurance sectors. Prior to Connecture, he was a Project Manager at Compuware, where he spent 9 years planning, managing, and implementing many projects supporting automation initiatives at Northwestern Mutual. Earlier in his career, Travis served for 10 years in the U.S. Army Reserve.

 

Travis has responsibility for the overall success of client implementations, including customer support, maintenance and enhancement projects as well as overall client satisfaction. Travis and his teams have delivered and upheld exemplary customer service from contracting, sales transition, throughout implementation and into ongoing maintenance for several of Connecture’s largest clients.


Robert Wardrop
Director, Implementation Services

Robert has over 12 years experience in the technology industry. Prior to Connecture, he was a manager in Accenture’s Communications and High Tech consulting business unit. Prior to his civilian project management career, Robert was a Captain in the U.S. Army Corps of Engineers.

 

Robert is responsible for scoping, estimating, contract negotiation, and managing a team that delivers InsureConnect solutions for Connecture’s large national carrier clients. Additionally, he is accountable for all facets of project delivery and release management including requirements definition, work plan estimation, critical path analysis, scope control, risk and issue mitigation, testing, and stakeholder reporting. Currently Robert is responsible for one of Connecture’s largest clients with overall operational and P&L accountability.


Shane Powers
Director, Implementation Services

Shane has over 15 years of project management and business analysis experience in the Client Services environment, specializing in Healthcare and Third-Party Benefit related industries. Prior to Connecture, he was a Project Manager at iHealth Technologies, where he oversaw the planning and effective execution of all project plan related activities and led the dedicated Implementations team through six successful implementations in three years.

 

Shane has responsibility for the overall success of all of Connecture’s client implementations, including customer support, maintenance and enhancement projects as well as overall client satisfaction. Shane and his teams have delivered and upheld exemplary customer service for many of Connecture’s clients, and he has extensive experience working with large Blues plans across Connecture’s client base.

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